Every late cancellation is an empty chair — and lost revenue.
Owners feel it every week: a client cancels an hour before, or simply doesn’t show, and that slot sits empty. No one calls the next client fast enough. The diary looks full on paper — the till says otherwise.
From cancellation to claimed slot, automatically.
One waiting list, everywhere your team and clients already are.
Not a queue — a living ranking of who will say yes.
First-come-first-served is fair, but it leaves money on the table. Smart Waitlist balances fairness with likelihood to fill — ranking every candidate by who is most likely to claim the slot right now.
Built to run itself — and to prove it worked.
See what cancellations are costing you.
Enter your own numbers — every recovered booking is logged and reconciled against what you’re charged, so this isn’t vague “AI magic,” it’s math you can check.
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Pay for recovered bookings, not promises.
Built for salons already on Salon Booking System.
Trusted by salons and spas worldwide since 2016 — Smart Waitlist extends the platform they already run on, multi-shop ready from day one.
AI ranks who gets the next open chair. You keep the chair full.
An add-on for Salon Booking System.