How customers can manage reservations
Take a look at this short guide to understand how your customers can control and manage their reservations on your website.
When you install Salon Booking plugin three new pages are create:
– Booking my account
– Thank you for booking
Let’s focus on “Booking my account” page.
The first time a user make a reservation he also receive an user-name and a password.
With these credentials he can access to the “Booking my account” page. On this page he can control his “Upcoming reservations”.
He can also cancel an upcoming reservation if the “Booking cancellation” option is enabled.
Your customers can also control their past reservations and eventually submit a review for each of them to the Salon’s manager.
We do suggest you to add to your main menu a link to this page in order to allow your customer to find it easily.